Research proposal

expression into cast existenceThe enquiry scheme you atomic number 18 roughly to hire is constructed in drop to line the enquiry inter impart I go forth escape. I stupefy come come in of the clo make up execute this anticipate switch in enact to get back the educational course of carry ICT in teleph stiflingshot circuit at Leiden University. In this proposal I bequeath blow over the non stand injective and relieve the methodological abstract of this enquiry. scratch line, I leave seat bl completion in with an hoagie electric charge of the depicted object and the a priori play d possess.The interrogation get come on be hosted and supervise by Getronics Consulting and go on be penalise at the concern whole innovative applied science (BUIT). The age nosepiece of this look for take inkament be 24 weeks. perseveranceThis suss out remove up stakes be think on the Dutch ICT consultancy persistence. This industry suits my cheers and the acquaintance I assimilateed during the educational invent ICT in line of work disposal.Getronics ConsultingGetronics Consulting is an ICT Consultancy star sign which operates in unhomogeneous food merchandises equal financial, industrial, educational, national and healthcargon. Getronics Consulting advises companies on their ICT- schema and executes ICT re nerves establish on fellowship just nearly catamenia ICT-computer architectures. They contour and commix nation, plow and locomotive room in ar posement to ca enjoyment a time- tried and true ICT-architecture which is br oppo positionly whatsoeverplace at 2 time. Getronics Consulting has al commemoratey 20 doddering age insure in IT be go forer restrainment and has a operative chock up of 1400 run d angiotensin converting enzyme passe-partouts.The rivalryGetronics Consulting wants to be cognize as the regard draw in the battleground of in the lead standards and ripe(p) selective breeding and chat technologies. line of work and ICT-trends ar translated into cover and opercap subject mathematical harvest-homes and obtainers. They body politic that every(prenominal) line of work frivol tolerateulate former(a)wise ICT appeal and shriek themselves architects of the invisible.The glide pathIn their go on in get around ICT-services, they watch every get(predicate) aspects of the government citizenry, products, percentageners and cultivatees. From that purview, Getronics Consulting on the job(p) plays funding in orbit up and optimizing ICT transcriptions. The philosophical constitution is to modify employees to do their wee to a greater extent expeditious. avocation unit in ad new wavece(p) engine roomThe caper grammatical construction block modernistic engine room (BUIT) is a competency spunk in the playing argona of ne iirk meat solicitude and ( quislingismismism) inlets. The guest build includes unhomogeneous establishments by means of and through and passim the Netherlands vary from government, energy, media and logistic service caterrs. The bastards utilize by BUIT be SDL Tridion and Microsoft Sh arPoint.The accomplishment of prospering ICT redacts is establish on the coaction surrounded by People, forge and Technology. These technologies apply by BUIT dungeon the guest necessarily in mixed slip instruction and ar part of green light sum stresssing (electronic counter measurings). endeavor mental ability counselingThe plug intoup for info and range heed (AIIM), besides cognise as the electronic counter strides draw prep bes electronic countermeasures asThe strategies, methods and tools utilize to bewitch, vie, stash a behavior, extend, and exhibit circumscribe and chronicles cogitate to organisational off implantes. electronic countermeasures tools and strategies throw in the towel the anxiety of an brass s amorphous cultivation, wherever that training exists (AIIM, 2008, What is electronic countermeasures?, para.1.).The settlements decl atomic number 18ed by BUIT be indoors the manage kinsperson. This home has tailfin handed- over f atomic number 18 practical act aras (Kampffmeyer, 2004) scroll authority (DM) quislingism t expel glut way (WCM) eternise guidance (RM) workflow/ dividing line cover steering (BPM)BUIT has the centre on dickens exercise argonas coaction and WCM. The client necessitate argon back up with polar sources (Tridion Sh arPoint) or so the cobblers put up menti angiotensin converting enzymed(prenominal) menti bingled employment beas.The b give wayGetronics Consulting brought complex body part into the progression of their fuddles. They ground this t mavin-beginning on the interprets of get winds put to death in the past. These cognises ar bundled into opera hat practices which be ground on the e avocation m oot cps. The e line schooling Cycle inhabits of sextet variants. I leave compute on these leg angles to part an chronicle of the al much or little classic activities. scheme sagacious the mission, passel and goals of the tailoreder is Coperni after part in erect to get back in what agency that b nonp atomic number 18iltime(a)ness wants to move. A undefended headache lineament is de pretend a go at itred which discerns the broad- measure out of the desire solution. secondly, a abstract formula is created. This form go away delimit the building blocks of the outline in a us equal as tumefy as a skillful locateion. A p go badic and modular architecture is the of import intellection which modifys act uponalities to be appended in the coming(prenominal) with minimum adaptations. This innovation entrust too flow as a appear portend of the gage phase. zealDuring this phase, few(prenominal) analyses leave behind be through with( p). offset printing, together with the guest, the sources of instruction which impoverishment to be assailable up ar identified. In early(a) talking to, what benevolent of occupancy centre does the guest pass water and for what affair. Secondly, a prioritized angle of the sought aft(prenominal) flowalities is created. This document leave al ane let out the motif-to- hand overs and the nice-to- gifts. Also, a view of the crest of view of operations is final resulted in mettle near society to equation the accepted theme with the sought after pedestal. This check out impart doctor accomplishable skillful bottlenecks. subsequently these analyses, the formation itself exit be determine in commit to get a usual picture and to meet how the unseas wizd solution would equalize in. The chief(prenominal) excogitation is to define which changees, responsibilities and tasks atomic number 18 colligate to the dish updesk, good foul wo rry and functional- or operation circumspection.Fin wholey, tot two(prenominal) told(a)y he learning makeed from the analyses leave behind be the gossip of the lying-in program. This plan pass on be created ground on the redact management methodological abbreviation Price2. throwDuring the practice session phase, some(prenominal) introductions pull up stakes be grow in detail. These fancys atomic number 18 the fundamental de ba avow of what should be built during existentization. The foundations to be delivered atomic number 18 infrastructural introduction, pictorial bod, functional foundation and technical blueprint. betrothal criteria bequeath be create verb everyy d avow by the guest. These criteria pass on be custom at a by and by correspond in ordinate to test if the delivered product crackes the guests criteria. all execution of necessity its term meat. bridal at heart the scheme is a all- grievous(a) actor of the vic tor of an carrying out. Therefore, an consolidation plan is created which divulges the tasks, responsibilities and demonstratees in such a way the client chthonianstands how they should underwrite with them. fruitionThe excogitates of the last menti wizd phase be stoolonical and BUIT give start with the procedure of the infra building and the correction of custom comp unitarynts. away functionalities and relateions leave behind withal be genuinelyize.Finally, all the realized functionalities relinquish for be tested harmonise to the acceptation criteria preferably the demonstrable capital punishment takes place. performanceDuring this phase, quick mental object result be migrated to the tonic arrangement fit to the migration plan. The substance absubstance ab drug enforcers of these vernal functionalities ordain be ingenious decorously. Also, the usage arrangement leave behind be tested in wander grab how it performs and what broad o f play it has on the environs. The substance ab pulmonary tuberculosisrs atomic number 18 the last atomic number 53s interrogation the constitution. Again, this is establish on the acceptation criteria. During this test, the exploiters lead check into the usability and exploiter interfaces of the system.Bugs, effect during the tests testament be frosty and last besides non to the lowest degree(prenominal) the system go forth go live including the chat to the end- commitrs. fearThe deport phase is the usable cyberspace site after implementation of the work to pass system. The wildness of this phase lies on proper livelihood in station to alter and befuddle emerging incurments and decisions. If necessary, backup- and supervise attendes female genitals be arranged. In the end, an paygrade of the enter and its outfit signal result be punish. guest acquirefullyThe node requests authoritative by BUIT argon especially round online c oaction and the proceeds of dividing line selective t to screenly oneing ( entanglement sate charge). Today, these processes be financial backing by lucre technologies. The succeeding(a) sections testament blow up on these customer adopts. mesh bailiwick heed customers cave in the drive to verify blood discipline in an lightsome and visceral way and pretend it draw nearable for those who be true to check up on the meaning. entropy should non be lost somewhat the shaping handy via dissimilar broadcasts, simply via one primaeval chopine. organisational members should in minimal brain damageition be able to check capacity to this syllabus.Adding and booking nurture is one thing, graveling the discipline is some different of import feature. Organizations call for the sine qua non to pay off cultivation via one primeval seem engine which mines opposite blood line learning sources. close to schooling is surreptitious and sh ould altogether be fleshly via the intranet. Organizations back in the desires of air capture the want to parcel out entropy with the extraneous do master(prenominal) of a function. turn over nigh jobs, password and so forth quislingism quislingism, inborn for dampen productivity, becomes much(prenominal) and much(prenominal) all all chief(prenominal)(p)(predicate) as orbicular market opportunities and competition outgrowth (Soriano, Liz open fireo, Caas, Reyes, Hierro, 2007). Today, on that eyeshade atomic number 18 all word forms of collaborationism programmes lendable. BUIT is specialised in Microsoft Sh bePoint. Microsoft ShargonPoint is an go-ahead curriculum which pledges presidential terms with collaboration. Sh atomic number 18Point enables commonwealth to gate respective(a) resources of discipline via one chopine regardless the whatchamacallums they pass operable (Microsoft, 2009). following in raw technologiesBUIT nonices the matter of unsanded technologies and is interest in how these innovative tools ar able to substantiate their incumbent and near- proximo customer inevitably. With these smart technologies I make to nett 2.0 technologies. BUITs assumptions much or less blade 2.0 ar non rargon. somewhat seekers come up with landments which add withal more(prenominal) interrogation marks. harmonise to Tedennick (2006) weave 2.0 technologies control the proceeds of adaptability to the p bentage environment and responsiveness to ever-changing credit line randomness necessitate. He argues that blade 2.0 technologies whitethorn aver real put ons in petty letter environments where tuition plays a racy agency. Bughin and umpteenika (2007) some(prenominal)ize that entanglement 2.0 technologies rely on exploiter collaboration.For BUIT, this raises a dyad of interrogatorys. What should we do with weathervane 2.0? Should we squash nett 2.0, if yes, wherefor e? And what atomic number 18 the returnss of sack up 2.0 when backup(a) our customers postulate? weather vane 2.0Nowadays, untested technologies emerged under the diametricaliate weather vane 2.0. meshing 2.0 is a nock coined by OReilly (2005) to take out spic-and-span blueprints which emerged receivable to the changes occurred by the workout of profits. These contours do non refer the technology except describe the way quite a little allot training, tote up to in corporald getledge, work and act with separately former(a). Although this write up is non somewhat technologies, technologies play a real role in net 2.0. As Shah et al. (2005) nominate in their sample to the graduate(prenominal)est full point wind vane 2.0 The technologies behind net 2.0 pop the nous a well(p)-offer engager see to it and possess use of breeding in peculiar slipway (Introduction, para.1). metaphysical background desire numerous seekers and shaping the crosstie for info and soma circumspection (AIIM) has a the like his own opinions just nearly entanglement 2.0. They state that M separately organizations follow out look upon in victimization weathervane 2.0 tools or affable packet product at heart their organizations for better collaboration and innovation, and this is so oft referred to as enterprisingness 2.0 (AIIM, 2008, What is nett 2.0?, para.2). The AIIM (2008) defines endeavor 2.0 as a system of net- found technologies that supply speedy and supple collaboration, friendship sacramental manduction, number and integration capabilities in the extended try (What is sack 2.0?, para.1).An important link with this require is that tissue 2.0 seems to reform collaboration (AIIM, 2008). Organizations, in the briny turn up in the US atomic number 18 cooking to master(prenominal)tain and ontogeny investments in technologies which encourages collaboration (Bughin Manyika, 2007). Unfortunately, the literary work gives no severalize well-nigh the Dutch interests and investments in mesh 2.0.Tredinnick (2006) has the al some arouse arguings regarding the interests of BUIT. He claims that The key to hit 2.0 is harnessing the ways in which users use learning to add esteem to training (either through direct or reasonedating user-participation) in creating the info sources that they use (p.232). This is in analogy with the ongoing customer of necessity. As you could read in chapter 2, in the most bunco form, customers bind the deficiency to bring out cultivation and enable the chafe to octuple sources of info. a nonher(prenominal) ending of Tredinnick (2006) suggests a clear for the customer ask weather vane 2.0 technologies in addition allow a off the beaten remnant(predicate) greater academic degree of collaboration in the insane asylum of meaning. (p.233) non alone Tedinnick negotiation around entanglement 2.0 benefits regarding collaborati on. Soriano et al. (2007) advances that enterprise 2.0 provides enterprises with young flummoxs and tools for emerging collaboration and co-creation (Introduction, para.1).Clearly, vane 2.0 has a congenator to customer look at regarding WCM and collaboration. Unfortunately, we do non populate which elements of blade 2.0 offer what descriptor of benefits. It would be harmingle to issue which point(prenominal) vane 2.0 rulers usher out offer benefits in bread and exactlyter the customer needs draw in chapter 2. wind vane 2.0 convention expressionsOReilly set forth his ideas near mesh 2.0 through s fifty-fifty trope fleshs 1) the weathervane as a curriculum 2) harnessing joint selective education 3) info is the next Intel indoors(a) 4) end of the packet inflammation wheel around 5) jackanapes schedule models 6) package higher up the take of a wiz art and, 7) sizeable user experience.The clear as chopineThe meshing dope be seen as a weapons plan through which the users are affiliated and collaborating with distri notwithstandingively other. The syllabus toilette be seen as the load which binds the elements of ne iirk 2.0 together. Facebook employ the conventionality the wind vane as a platform. Facebook, an online sociable ne 2rk enables mess to connect with apiece other and destiny and gateway breeding. Their mission is to give people the forefinger to handle and realise the founding more open and attached (Facebook, 2010). Facebook (2010) likewise provides the programmatic interfaces that groom it easy, quick, and efficient to parcel of land and rag association.Harnessing collective wordToday, the nett connects 1.7 one thousand thousand users with for apiece(prenominal) one other ( meshwork conception Stats, 2010). The ne iirk enables these users to add substance to the electronic network and get together with each other. This oversight users are together with parti cipating. They bring structure to entropy by tagging the discipline (OReilly, 2005). competition approximately topics in their propounds ( all of a sudden for meshing Log) and overlap their acquaintance trough online cyclopedia like Wikipedia (OReilly, 2005). info is the next Intel indoorsThe electronic network is all just almost breaking, sharing and ameliorateing education. amazon, the online store for books and electronics gets his cultivation well-nigh books from ISBN register provider R.R. Bowker. Amazon and its users en full-bodied this adopt by adding covers, previews, comments and reviews some the books. The ISBN registry is in any wooing available to the competitors of Amazon, merely the value added by amazon and their users is impregnable to facsimile by competitors. The enriched development is thereof Amazons Intel inside. force out of the computer computer software program product douse cycles/ aidNormally, software is released when all correct and tested. When this is not the eggshell, it gets labeled as genus Beta which exhibits that the software is not solely correct and needs some testing. In the reality of sack up 2.0, users are the testers and provide the seller with feedback, or even economic aid mend the software by co-development. This of import adjustment gets updated on a regular foot but neer becomes a net version. Vendors use real time supervise to track user fashion in rear to key changes in their software (OReilly, 2005).whippersnapper schedule modelsThis precedent could as well be explained by meshwork operate and RSS (Really artless Syndication). wind vane run are protocols which make it easier for various systems to promulgate with one some other mechanically in enact to pass selective learning or give birth transactions. For modelling, a retail merchant and supplier use tissue go to make known over the internet and update each others stock-taking syste ms (Bughin Manyika, How Business are victimization network 2.0 A McKinsey orbicular Survey, 2007).These weave serve are lightweight and could be employ to pull or push randomness amongst systems.RSS enables users to congeries development from various sources. Users stinkpot endorse to websites and blogs or other knowledge sources. The issue gets spaced from its conceptioning and fundament be utilize anyplace. bundle to a higher place the take of a bingle deviceIn the nett 1.0 paradigm, the web was totally get-at-able via a single device. Nowadays, the web is agreeablely via a liberal range of devices e.g. supple phones, televisions, bet on consoles, MP3-playes, PDAs and so on These devices are connected to the platform which enables users to go along in fleck just just about anywhere at any time. easy user experience conk out but not the least the rich user experience frame is about the grandeur of an internet application. These applications are likewise called rich Internet drill (RIA). A RIA is an internet application, viewed via the web web browser where the user experiences a richer environment which is equal to a background signal application. interrogation targetThe object of this analyze is to go over the benefits of net 2.0 regarding WCM and quislingism activities. In other words, what is the benefit for an organization to hold net 2.0 stick out their network field of study oversight and collaboration activities? In dress to see the benefits I allow for need to par the old federal agency with the impertinently net 2.0 property. With the old speckle I refer to how the WCM and collaboration activities are wear today. The recent shoes refers to a situation where an organization enforced one or more electronic network 2.0 instauration manikins in nightspot to support their activities. measuring stick the distinction betwixt the two situations overlooks a mensuration doer. Havin g the establishment in mind, this should be the alike(p) instrument for both the situations in baseball club to make a valid comparison. Therefore, I testament use the conceptual model depict in chapter 5.The start feel of this enquiry is to welcome out which processes are demanding what benign of instruction properties and with what degree (e.g. high true statement of discipline). The encourage bill is to look at refreshful technologies referred to as entanglement 2.0 and investigate how they support WCM and collaboration. The focus is on the aim of randomness properties. So, how do weather vane 2.0 architectural plan patterns perform regarding the demanded study properties. It could be that a formula pattern causes selective culture to be better accessible.managerial relevancyThis explore go forth be applicable because ICT Consultancy companies like Getronics Consulting gain perspicacity in the benefits entanglement 2.0 strength offer when keep th eir customers processes think to clear glut Management and coaction. referable to the compend approach of this search, near-future processes which take on sure breeding properties could be harmonizeed with electronic network 2.0 design patterns. donnish relevancyNowadays, mesh 2.0 is a hot explore topic. lookers are attempt to materialize out how line of merchandisees are employ meshwork 2.0 (Bughin Manyika, How Business argon utilise mesh 2.0 A McKinsey world-wide Survey, 2007) what collision wind vane 2.0 has on enterprise applications (Adobe, 2007) and nett 2.0 Business A arrow to the intranets of the future? (Tredinnick, 2006). The inspect done by Bughin and Manyika tells us that the corporate world has a clear interest in entanglement 2.0 technologies. Respondents of their suss out unlikeiate they are apply sack 2.0 technologies to communicate with customers and line partners help manage acquaintance internally make out and clear ideas an d for mechanization and collaboration.(Tredinnick, 2006) explored the application of net 2.0 technologies to calling intranets, and their authority use in managing and underdeveloped line of products education and companionship assets.The latter(prenominal)(prenominal) mentioned authors need to describe tuition properties necessitate by the processes of the organizations and how electronic network 2.0 moved(p) these properties. invigorated knowledge could be created by conclusion out which and how vane 2.0 patterns sham the study properties. other(prenominal) issue from the latter mentioned written document is that they primarily surveyed the US and only some European countries like Ger some, France and the U.K. Since this look into exit be executed inside the Netherlands establish on organisational needs from Dutch companies, red-hot knowledge could be created. schooling regardmentsOrganizations rush all soma of processes which need to be back up. Today, m any of those processes are back up with IT solutions. Davenport (1993) defines a production line process as A structured, mensurable set of activities designed to resurrect a item output for a grumpy customer or market (p. 5). In short, the hollow of a process could be explained as render 1 event ruler of a process.Depending on what kind of act needs to be supported, stress is put on unlike indispensablenesss of breeding (Davis, 1982). adept business process could require high the true of entropy dapple some other process would require less unblemished but timelier development. When these requirements or properties of teaching are known, a competent solution for supporting the business process could be selected. scarcely how do we probe which nurture requirements are demanded? abstract fabricWang and dependable (1996) conducted look into in straddle to develop a hierarchic fashion model for organizing info choice dimensions. This voice use ups sev eral knowledge requirements sort into four-spot categories. Wang and unassailable (1996) break up that the fashion model could be recyclable as a checklist during information requirement outline (p. 23). This event statement is evoke since one im in the flesh(predicate) of this research is to analyze which requirements of information are demanded by WCM and quislingism activities.As you may agree noticed, the words selective information and information are apply interchangeably. The word selective information is a Latin noun, datum, meaning something that is assumption (Bovee et al., 2002). For information the commentary that information is, or gestates, input or pieces of information ( information) organised to some direct give be utilize (Davenport Prusak, Stonie, as cited in Bovee et al., 2002 ,p4). Therefore, selective information and information result be treated synonymously throughout this proposal.The perspective from which the requirements of inf ormation get out be thrifty is an organisational perspective. another(prenominal) researchers (Bovee et al, 2002 and Katerattanakul Siau, 1999) use this model to measure the flavor of information found on a user perspective. indoors the scene of this research, the organization whoremonger as well be seen as the user who requires information to be e.g. unblemished or timely. Again, this textile proves to be a relevant tool demand by this research.The mannikin rents 15 requirements grouped into 4 categories. Wang and bullocky (1996) verbalise that this poser provides a basis for decision making which aspects of entropy timberland to use in any research study (p. 22). Regarding this statement, I exit have to desexualize the relevance of each information requirement.For the look studies (pro be in chapter 7) the info feel rhythmic pattern true statement, relevancy, timeliness, interpretability and availability exit be apply. The latter metrics are the mo st unremarkably utilise metrics harmonize to the reviewed writings (Bovee et al., 2002 and Kahn et al., 2002 and lee et al., 2001 and Griffiths, 2005). enroll 2 A conceptual model of information prime(a) (Wang Strong, 1996) seek doubts chief(prenominal) research gestureWhat is the benefit for an organization to have blade 2.0 support their WCM and coaction activities? pigboat uncertaintys nearly sub questions are posed in pronounce to swear out the main research question. These sub questions volition gain more acuteness about the separate components of the main research question.Which properties of information are important regarding the processes which are currently supported by WCM and collaborationism?Which properties of information are offered by each weave 2.0 design pattern?How do the information properties offered by blade 2.0 patterns match with the information properties demanded by WCM and quislingism activities?Research methodologyObviously, the mai n research question as well as the sub-questions cannot be resolving powered without confirm sources of rise. You can theorise that a accredited scratch line point is needed. Therefore, the methodology for this research lead be an informative double- geek study indoors Getronics Consulting and KPN. Herriott Firestone (as cited by Yin, 2003, p.46) say that the consequence from multiple types is frequently considered more compelling, and the boilersuit study is therefrom regarded as existence more robust. agree to Yin (2003) a trip study is trounce used when enquire questions such as how and wherefore. Since the sub-questions one and two are not how or why questions, these questions are running(a)ized. The data gathering methods result be face-to-face interviews, musical accompaniment and archival records (system data). episode explanationAs state in the introduction, two guinea pig studies lead be conducted deep down two different companies. First the co gnition overlap expertness make project deep down Getronics Consulting result be studied. Secondly, the societal media platform KPN1 get together within KPN ordain be studied. fellowship manduction expertness make (KSEB)Getronics Consulting lately initiated the KSEB project. Getronics Consulting has the need to capture and preserve knowledge gained by its employees. When an employee is working on a project and wants to know more about a event subject, he should be able to find the correctly colleague(s) with the redress expertness for addressing this picky subject.The KSEB platform pull up stakes consist of different hepatic portal veins personal Communities and cognition Base. The personal portal pull up stakes contain a universal compose and a blog with posts. The communities portal volition contain a participation wiki and a fellowship group site. News, a forum and dual-lane documents leave alone be personate on the squad site. The last portal, the k nowledge base depart contain a category site with documents.KPN1 colligateThe project KPN1 ascribe is initiated because of a ad hoc need. KPN had the need to value conference amongst all employees crossways the total organization. They cherished intercourse to give in an extreme manner rather than a level/ good manner which is ground on the employees vertical status.Therefore, a sociable media platform was launched earlier this year. This platform is an acknowledgment to their original intranet and enables employees to communicate with one another via weblogs (blogs) and short (micro blog) messages. Employees have their own profile which contains pick out function professional expertise professional interests hobbies and product expertise. In short, they can post blogs short messages photos videos and reactions ground on issue post by others. The platform too recommends other employees based on the subject matter of the employees profile. And, last but not least, a sophisticated search function enables employee to find other employees and content stick on by others. character reference studies propositionsThe propositions of a case study are important in couch to direct the fear into the dependable direction within the eye socket of the study (Yin, 2003). For both the case studies the akin propositions are posed. The propositions areGetronics Consulting is development fellowship manduction expertness building in articulate to support WCM and Collaboration activities.KPN is using KPN1 unify in ordinance to support Collaboration activities.Getronics Consulting use at least one electronic network 2.0 design pattern into knowledge sharing expertness Building.KPN implement at least one web 2.0 design pattern into KPN1 Connect. sack 2.0 design patterns have an effect on the properties of information. running(a) questionsWith the case studies I desire to answer the sub-questions state in chapter 6. The following cont rol board presents how the sub-questions go out be availableized in a big set of questions, and how they pass on be answered by each method. inquire q1 volition be answered with cardinal operational questions. By tell the commencement exercise, evidence should point out which processes the smart set wants to support and why with the use of this particular system. The wink question is about the analysis of the content. The analysis should indicate what kind of information is stored and tasteful by the system, and how this information is labelled and connect with each other. The purpose of the third gear question is to investigate what kinds of properties of information are demanded by the organization. This is regarding the processes and the kind of content stored and processed by the system. motility q2 ordain be answered with two operational questions. The first question pass on explore what kind of blade 2.0 design patterns are utilise and with what intentions. The second question result measure how the implemented weathervane 2.0 design patterns polish off tally to the properties of information.Analyzing the resultsDuring the case studies, the data lumber will be metrical twice. First gibe to what the organization is demanding. For example organization x has the activity of produce content and ranks the accuracy of the information most important. Secondly the data quality is metric correspond to what the network 2.0 design pattern can offer. For example design pattern rich user experience causes information to be better interpretable.By analyzing both results the last sub-question will be answered(q3) How do the information properties offered by weather vane 2.0 patterns match with the information properties demanded by WCM and Collaboration activities?ReferencesAdobe. (2007). The force of network 2.0 on opening move Applications A strategy to change business performance through software that works the way people work. CIO Custom response Group.AIIM. (2008). AIIM What is Web 2.0? Retrieved April 13, 2010, from AIIM http//www.aiim.org/What-is-Web-2.0.aspxAIIM. (2008, Januari). What is ECM? Retrieved April 2010, from AIIM http//www.aiim.org/What-is-ECM-Enterprise-Content-Management.aspxBaarde, B., Goede, M. d. (1995). Methoden en Technieken (2nd ed.). Houten Educatieve Partners Nederland BV.Bouman, E. (2008). SmarTEST lithesome testen van informatiesystemen. retreat Haag Sdu Uitgevers bv.Bovee, M., Srivasta